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How do I add a user to Tilt?

One user or a thousand — invite manually, import a CSV, or connect an integration to fit your setup.

Quick answer

There are several ways to add a user to Tilt, depending on your setup. You can invite a single user manually, import multiple users from a CSV file, or connect an HR integration or SFTP file feed to automate user creation.

Who this applies to / Prerequisites

  • You are an HR user at a Tilt customer.
  • You need to add one or more employees to Tilt.

Steps (choose the method that fits your setup)

  1. Invite a single user manually — best when you need to add one employee at a time. See Invite New Users to Tilt.
  2. Import multiple users from a CSV file — best when you need to add or deactivate multiple employees at once, without an integration. See Manually Import Employee Profile Data via CSV File.
  3. Set up an SFTP file feed — automates adding and updating employee data on a recurring sync using a file you provide. See Data Import (SFTP) Overview & Setup.
  4. Connect an HR integration — if your company uses an HRIS, Tilt can pull employee data from it automatically. See the Integrations & Security collection for the list of currently supported integrations and the setup guide for your HRIS.

What if it doesn't work

  • If you're not sure which method fits your company, contact your Customer Success Manager or Implementation Guide for a recommendation.
  • If a user you expected to be added automatically isn't in Tilt, check that they're present in your source HR system and that the sync has run since they were added.

Limits and exceptions

  • You can only have one active integration or SFTP file feed at a time. Choose the method that best matches your source HR system.
  • Employees added manually (via invite or CSV import) will not be synced or updated by an integration. If you later connect an integration, coordinate with your Customer Success Manager to reconcile the accounts.
  • Each integration pulls a specific set of data fields from your HR system into Tilt. See the individual integration article in the Integrations & Security collection for the exact list of fields synced.

Related questions

  • Invite New Users to Tilt
  • Manually Import Employee Profile Data via CSV File
  • Data Import (SFTP) Overview & Setup
  • Integrations & Security (collection)
  • How do I update an employee's details as an HR user in Tilt?
  • How do I deactivate an employee's account in Tilt?