How do I change my work email in Tilt?
Your work email comes from HR, not Tilt — here's how to get it updated correctly.
Quick answer
You can't change your work email from your Tilt account settings. This information is provided by your employer; therefore, if your work address needs to be updated, contact your HR team directly.
Who this applies to / Prerequisites
- You need to correct or update the work email on your Tilt account.
Steps
- Contact your HR team and let them know your work email needs to be updated.
- HR updates your work email in their HR system (HRIS) or directly in Tilt.
- Your new work email appears in Tilt on the next data sync (or immediately, if HR updates Tilt directly).
- Use your new work email the next time you log in.
What if it doesn't work
- If HR updated your email, but it's not appearing in Tilt yet, wait until the next sync (typically overnight). If it still hasn't updated after 24 hours, ask HR to check the sync or contact Tilt Support.
- If you're not sure who your HR contact is, check with your manager.
Limits and exceptions
- You cannot change your work email yourself.
- Your work email is your Tilt login email. Once changed, you'll use the new address to log in.
- If HR updates the email in Tilt but not in their HRIS, the change may be overwritten on the next data sync. HR should update both systems.
Related questions
- How do I update my personal email address in Tilt?
- How do I contact Tilt Support?