What automated emails will I get from Tilt about my leave?

Quick answer

Tilt automatically sends emails to keep you informed about a leave — including account activation, reminders to complete the leave form, status updates, date changes, pay updates, and reminders as the leave approaches, starts, and ends.

The emails you receive depend on your role (Employee, Manager, or Payroll user).

Who this applies to / Prerequisites

Your company is on Tilt Premium Support. Tilt SaaS customers receive a different set of automated emails — see your Customer Success Manager for the SaaS email list.
You have a Tilt account as an Employee, Manager, or Payroll user.
Your company or an employee at your company has an active leave in Tilt.

Steps

The tables below cover the emails Tilt automatically triggers. What you receive depends on your role and your leave situation.

New user setup:

Email	When it's sent	Who gets it
New User Account Activation / Welcome Email	When a new user is added to Tilt, or when a leave is initiated and the user doesn't yet have a Tilt account	Employee, Manager, or Payroll user (whoever is new)

Leave initiation and form completion:

Email	When it's sent	Who gets it
Leave initiated by HR on your behalf	When an HR user initiates a leave for you	Employee
Reminder to complete the Employee portion of the leave form	Three reminders: 2, 4, and 5 days after HR initiates the leave	Employee
Notification that Employee has not completed the leave form	6 days after HR initiates the leave (if still incomplete)	HR users
HR canceled leave request notification	When HR cancels a leave request	Employee
HR approved leave request notification	When HR approves a leave request	Employee
FMLA eligibility notice	When HR completes their portion of the leave form	Employee

Ongoing leave updates:

Email	When it's sent	Who gets it
Weekly Leave Digest — pending and overdue documents and to-dos	Weekly summary	Employee
Manager Leave Digest — when employee leave time is starting or ending	Around the start or end of an employee's leave time	Manager
Payroll Daily Leave Digest — activity across all employees on leave	Daily summary	Payroll
Date change confirmation	Anytime leave dates are updated on the leave form	Employee
Pay calculation update notification	Anytime a leave plan update results in a change to the pay calculation	Employee
Self-reported intermittent leave reminder	Weekly on Wednesday, to employees on a self-reported intermittent leave	Employee

Leave milestone reminders:

Email	When it's sent	Who gets it
Reminder that your leave is starting soon	4 days before the leave start date	Employee
Reminder that your leave has started	On the leave start date	Employee
Reminder that your leave is ending soon	3 days before the scheduled return-to-work date (varies with leave length)	Employee
Reminder that your leave has ended	On the last day of the leave	Employee

What if it doesn't work

If you're not receiving Tilt emails, check your spam or junk folder.
Confirm your email address is current in Tilt. Contact your HR team if it needs to be updated.
If you receive an email that seems inaccurate (like a leave-started reminder when your leave hasn't started), contact your Leave Specialist.

Limits and exceptions

Product tier matters. The emails in this article apply to Tilt Premium Support only. If your company is on Tilt SaaS, your automated email list will differ. If you're not sure which product tier your company uses, ask your HR team or your Customer Success Manager.
Automated emails are triggered by specific events (leave initiation, form completion, dates hit, etc.). They can't be turned off individually.
Which emails you receive depends on your role — Employees, Managers, and Payroll users each get a different subset.
These are automated platform emails only. Personal communications from your Leave Specialist come separately.